Troubleshooting Tips:
We offer free troubleshooting advice over the phone. Please call us anytime with your questions.
1-800-476-1902
(530) 333-1702
Problem: Poor cooling,
Your unit inside and outside has been running all day and you have seen no change in your inside temperature.
Solution #1:
Check your indoor air filter. If very dirty remove and replace. Go outside to your air conditioning unit. Look for any ice that may be on the lines that go into the unit. If ice is found turn the thermostat off and let the unit sit for at least 8 hrs so all the ice is melted. Retry the system. If still no cooling after a new clean filter has been installed and the unit has sat for at least 8 hours without running and ice is forming again, call a professional ASAP. Your system may have a refrigerant leak that needs to be repaired.
Solution #2:
If your air filter is clean and there is no ice built up on the air conditioning unit. Look at the air conditioners condenser coil (it looks a lot like a radiator) The condenser coil wraps around the air conditioning unit. If it look very dirty get out your garden hose and spay it down. Make sure you turn the power off to the unit before you spay it. Look in your main electrical panel for the home and find the breaker labeled A/C or H/P. (not all panels are labeled the same) Be careful not to use to much pressure on the coil because it is made of aluminum. After cleaning test the system. If still not cooling, call a professional ASAP.
Problem: No Cooling,
You can feel air blowing but no cool air.
Solution:
Go outside to your air conditioning unit. If not running go to your main electrical panel and check the breaker. Reset the breaker by turning it completely off, wait about 10 seconds then turn it back on. Go back to your A/C unit if not running find the electrical disconnect. (Usually mounted on the wall within 6 feet of the unit) Open the disconnect panel and look for the fuses. Before you remove the fuses turn the breaker off. If you have a voltage meter put the meter to the OHM setting. If the meter reads OL this means the fuse is bad. If reading 0 the fuse is good. Most local hardware stores have OHM meters if you don't have one. Replace any fuses that may be bad. If fuse are both ok or the A/C still doesn't work after new fuses call a professional ASAP.
Problem: No airflow,
A/C outside is running but no air is coming out of the vents,
Solution:
Turn your thermostat off. Go to your main electrical panel and find your Furnace breaker. Could be labeled FAU. Turn the breaker off wait 10 seconds then turn it back on. Wait 5 minutes before turning your thermostat back on. Set your thermostat back to cool mode. If still no air call a professional ASAP. Make sure you check your air filter. A very dirty filter can cause your furnace blower motor to fail.
Problem: Hot or cold rooms,
Some rooms are hotter then others or some rooms are colder then others.
Solution:
If in the summer you have a room or rooms that are always hot and cold in the winder. One major problem in homes is that we all like to close doors to unused rooms. The problem with closing doors is that you isolate that room from the rest of the house and there is no air circulation in that room. The room becomes pressurized and the air that is flowing into the room becomes blocked, basically. You can do a simple test to test this theory. Tape some tissue to the air vent and turn your system on. Then go into the room and watch the tissue blow in the wind. Then close the door to the room and watch the difference in the airflow blowing the tissue. In most cases the tissue will fall flat and will be barley moving. So the best way to solve the problem is to leave doors open. We understand the need for keeping doors closed, ie. to keep animals and kids out or what ever the case may be. There is a solution to this problem. Its called a jumper duct system. This system works very well with keeping any room well cooled or heated. Feel free to give us a call with any questions about this system.
